Friday, July 24, 2009


The number one question on everybody’s mind is “when is the recession going to be over?” In parallel people are wondering, how am I going to be impacted now, and what will my future look like?

I can not give you a certain date, (although I’ve got a pretty good idea) on the first question, but I'm less specific on the 2nd one. So let’s start with the first question.


The answer is when CONFIDENCE is restored! Then the recession will end.

Right now there’s little confidence that the folks in D.C. have a clue about what they are doing to restore this economy. On top of that most business are concerned with cap and trade, health insurance legislation and endless new tax proposals (aimed primarily at those who create wealth.)

Before any person, country or company can go forward they need to feel confident that’s it’s ok to go forward. We need to feel confident in our leaders, that they know what they are doing and the action they are taking is good for the country and for ME specifically. With out confidence in a sensible plan then companies will not move forward and people will not feel confident enough to go out and do what must be done and that’s to spend money which makes our market system operate effectively.

YOU, as a leader in your organization, must demonstrate confidence in your area of responsibility. Here are just a few thing you should be doing.

1. Communicate truth. The good news and the not so good news.

2. Listen and respond with empathy to what others have to say.

3. Explain the plan. Not rhetoric but specifics as often and in many different formats as possible.

4. Be willing to give or provide advice to individuals who need to consider alternatives to their unique needs.

5. Do NOT be a know it all who stands before the masses and appears to be above it all. Share in the pain. Feel the pain. Respond to the pain in a genuine, caring way.

6. Be positive, but realistic. Stop the false motivation BS.


7. Be respectful...humble...caring. Be a servant leader who is confident of the future and confident in the customers and employees who make our firms possible.

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